Locate-A-Venue Fees Overview

The total price of a Booking depends on several factors and the specifics of your Event. This page explains how the price of your Booking is determined and the Fees you pay to Locate-A-Venue for using our Services. All Users acknowledge and agree that all payments shall be made in accordance with this Fees Overview.

The total price for a Booking will be presented prior to your acceptance. Once accepted our Cancellation and Refund Policy applies. We may authorize a hold for the total price amount to your credit card or other payment methods linked to your Account when you request a Booking. When a Booking is accepted by a Host or Vendor, we will charge your Account for the full total price. If you update a Booking, we may adjust the Host or Vendor Fees accordingly which may result in either additional amounts owed or a refund of amounts paid.

This Policy is a binding part of the Locate-A-Venue Services Agreement applicable to use of the Services and the Platform. Please read this Policy carefully. You may not use the Platform or Services if you do not agree to this Policy.

What Makes Up The Total Price?

Costs set by the Host:

Booking Price: The rate charged by the Host for use of the Venue. This is usually based on an hourly rate.

Cleaning Fee: A one-time fee charged by some Hosts. May be charged at a fixed fee or included in the hourly Booking Price.

Host Add-Ons Fee: The fees charged by Hosts for providing additional services for an Event.

Costs set by Locate-A-Venue:

Locate-A-Venue Service Fee: Fee paid to Locate-A-Venue for use of the Services and Platform and to ensure a high-quality experience for Hosts and Guests. Includes Guest Fees and Host Fees.

Other Costs:

Local Taxes: Any applicable taxes charged based on the location of the Venue.

Could I Be Responsible For Additional Fees and Costs?

Guests may be charged for additional fees associated with their use of a Venue or Various Services (“Additional Fees”). These may include:

Overtime Charge. Where you exceed the use limitations of a Venue, additional fees will be based on the hourly rate for the Venue, at one or one-and-one-half times the scheduled rate, and will be billed in 30-minute increments.

Over Capacity Fees. For over-intensive use of a Venue (e.g., materially exceeding the agreed number of attendees in violation of a Supplemental Booking Agreement), in our sole discretion we may impose an additional use charge.

Damages and other Costs. While we try to avoid these situations, occasionally the terms or expectations of a Booking are not met and additional costs may be owed by a user. This may include damage to or misuse of a Venue (or the personal property therein), excess garbage left at a Venue that would require use of a hauling service, violations of the Booking Agreement or the Community Guidelines, insufficient funds or unauthorized use of a payment account, or other claims. Where any Fines are owed, you agree that we may immediately charge any payment method linked to your Account.

We may bill any Additional Fees when notified that the agreed-upon time for use was exceeded and may charge any payment method tied to the Guest’s Account. Any disputes relating to Additional Fees are subject to the dispute resolution process identified in the Locate-A-Venue Service Agreement.

How Does Locate-A-Venue Calculate its Service Fees?

Guest Fees

Locate-A-Venue charges guests a processing fee (“Guest Fee”) to help cover the costs of running our business, including completing your transaction and providing support for your booking and all services added. The guest processing fee is a percentage of the booking subtotal (including cleaning fees) and is added to all transactions. It is calculated based on multiple factors, including the subtotal price of the booking and other booking characteristics. Generally, the higher the subtotal, the lower the fee. Guests always see the exact amount of the fee during the booking process.

Host Fees

We charge Hosts a service fee (“Host Fee”), which is retained by Locate-A-Venue from a Host’s payout. The Host Fee is based on the Booking subtotal (payment for Booking the Venue for the agreed upon period including any required Host Services, Cleaning Fees and Additional Fees, if applicable) and is retained at the time a Host’s payout is initiated. The Host Agreement between Hosts and Locate-A- Venue defines the percentage of the Host Fee. However, the Hosts will be made aware of the exact amount of the fee during the booking process.

Locate-A-Venue will normally initiate payouts to Hosts within 3 to 7 days after a Booking is completed. We may withhold a payout if a dispute is initiated between a Guest and a Host, or as otherwise permitted by the Services Agreement. Payouts of Additional Fees for overtime or damages, or resulting from a dispute will be paid within a reasonable time after settlement of a dispute. Timing of a payout may also be modified where the Booking is updated, rescheduled, or cancelled.

Cancellations

All Fees are subject to our Cancellation and Refund Policy.